Welcome to our shop
Dear Friend, welcome to our Store, Please read this message before buying. Thanks!
1. If you are a Russian customer, please tell us your full name after you payment, then we can send the goods faster.
2. Before buying, please dont ignore the color, the size, and the number. We hope our customer can get the things they love.
3. If you have any other demands, please leave us a message, we will try our best to serve you. ^-^
4.if you dont have special requirements. We will randomly send products. thank you for your understanding !
Welcome to you next time
Dear friend Please contact us before leaving any negative feedback or opening any dispute on AliExpress. If the products have any problem please contact us, we will resolve the problem for you immediately. if satisfied, please give full five-star feedback.thank you so much for your support and welcome to come our store anytime. A lot of good productions are for you. ^_^ have a nice day thanks !!
Shipping 1) When you place an order, please choose a shipping method . We will send the items within 2-7days once your payment is completely verified.
2) We do not guarantee delivery time on all international shipments ( China Post Air Parcel ) due to difference in customs clearing times in individual countries, which may affect how quickly your product is inspected. 3) In order to ensure you receive the items with low Customs Clearance Charge, we will declare the items as a lower value , Any import charges or tax fees will be at your side. Please note.
Sizes & Colors 1) Due to manual measurement .The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 0.5 inch (0.5-1 cm ) in measurement. 2) Differences in color may be caused by some other reasons such as color reflection in the picture , lighting, background etc. maybe physical products is a little difference . The received product color shall prevail .thank you for your understanding !!
Packing weight because every time the use of different packaging materials. So the packing weight may and the weight of the product page to write different. What with the weight according to the actual received. Shall prevail
42cm x 22cm x 15cm (16.54in x 8.66in x 5.91in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SkypeIt - Things That Matters (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.skypeit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.